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Privacy Policy for BACE, LLC Mobile App

At BACE, LLC ("we," "our," "us"), we are committed to protecting your privacy and ensuring a safe user experience. This Privacy Policy explains how we collect, use, and share your personal data when you use the BACE, LLC mobile app (the "App"). By downloading, installing, or using the App, you consent to the practices outlined in this Privacy Policy. 

If you do not agree with this Privacy Policy, please do not use the App. 

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1. Information We Collect 

We collect both personal and non-personal information when you use the App. This information helps us provide and improve our services to you. The types of information we may collect include: 

a. Personal Information 

  • Account Information: When you create an account, we collect information such as your name, email address, phone number, and payment details (if applicable). 

  • Health and Fitness Information: We may collect data related to your fitness goals, workout preferences, progress tracking, and health information (such as weight, age, height, and activity levels) to tailor your experience in the App. 

  • Location Information: If you enable location services on your device, we may collect location data to personalize your fitness experience or to oer mobile services at specific locations. 
     

b. Non-Personal Information 

  • Device Information: We collect information about the device you use to access the App, such as device type, operating system, and unique device identifiers. 

  • Usage Data: We collect data about how you interact with the App, including the features you use, the duration of your sessions, and any errors or crashes encountered. This information helps us improve the App's performance and user experience. 

 

2. How We Use Your Information 

We use the information we collect to provide and enhance the App’s functionality and improve your overall experience. Specifically, we use your information for the following purposes: 

  • Account Management: To create, maintain, and manage your account. 

  • Personalization: To tailor workouts, training plans, and other content to your preferences and fitness goals.

  • Communication: To send you important updates regarding the App, such as service changes, account activity, and promotional oers (if you have opted into marketing communications).

  • Improving Services: To analyze usage patterns and improve the App's features and performance. 

  • Support and Assistance: To respond to your inquiries, provide customer support, and troubleshoot any issues you encounter while using the App. 

  • Marketing (Optional): If you have opted into marketing communications, we may send you promotional materials and special oers related to our services. 

 

3. How We Share Your Information 

We take your privacy seriously and will not sell, trade, or rent your personal data to third parties. However, we may share your information in the following cases: 

  • Service Providers: We may share your information with third-party service providers who assist us with operating the App, such as payment processors, cloud storage providers, and customer support platforms. These third parties are required to use your information only to perform services on our behalf. 

  • Legal Compliance: We may disclose your information if required by law, in response to legal processes, or to comply with legal obligations, such as a subpoena or a government request.

  • Business Transfers: If BACE, LLC undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. In such cases, we will notify you of any changes to how your information is handled. 

 

4. Data Retention 

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing services, complying with legal obligations, resolving disputes, and enforcing our agreements. When your data is no longer needed, we will securely delete or anonymize it. 

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5. Security of Your Information 

We take reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include technical, administrative, and physical safeguards, such as encryption and secure servers.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. 

 

6. Your Rights and Choices 

You have certain rights and choices regarding your personal information: 

  • Access and Correction: You may request to access, update, or correct any personal information associated with your account by visiting your account settings or contacting us directly. 

  • Data Deletion: You may request the deletion of your personal data by contacting us. Note that some information may need to be retained for legal or administrative purposes.

  • Opt-Out of Marketing: If you no longer wish to receive promotional communications from us, you can opt out by clicking the "unsubscribe" link in any marketing email or adjusting your communication preferences in the App. 

  • Location Data: You can disable location tracking at any time through your device’s settings, but this may limit certain functionality in the App. 
     

7. Children’s Privacy 

The App is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. 

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8. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make significant changes, we will notify you through the App or by email. Your continued use of the App after the updates are posted constitutes your acceptance of the revised Privacy Policy. 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: 

BACE, LLC 

info@thisisbace.com

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