Frequently asked questions

Good questions.
Great beginnings.

From your first ride to bringing BACE to your people,
here is what you need to know.

01 / The answers

Your first visit.

New here? You are in the right place.

What exactly is BACE?

BACE is a boutique fitness community with a studio on wheels. Ride inside our custom-built truck, and join outdoor classes around it. Our home is in Sherman Oaks, and our mobile studio can also travel to events. Get to know BACE.

Can I join if I am new to fitness or cycling?

Absolutely. Come as you are. Our instructors, called Hosts, offer modifications and progressions for different experience levels. In Cycle, you control your resistance. Meet your Hosts.

Where is Home BACE?

Find us in the southeast parking lot at Fashion Square Mall, beside Macy’s: 14006 Riverside Drive, Sherman Oaks, CA 91423. See the location and directions.

Does BACE have classes in other locations?

BACE also hosts Sunday afternoon Cycle pop-ups at Lake Balboa. Check the schedule for availability; the precise meeting location is emailed after booking. Always check the location on your reservation. View the schedule.

Is there an offer for my first class?

Yes. Your first BACE class is $10. Find a time that works for you, explore the class description and take your first step. Find your first class.

02 / The answers

Ready to move.

The space, the equipment and what to bring.

Which classes are inside, outside or virtual?

Cycle takes place inside the truck. Sculpt, Yoga and Dance use the outdoor space. Guided Meditation is virtual, and BACE 30 varies by scheduled format. Explore the classes.

Does the truck move during class?

No. The truck stays parked throughout your class. You get the energy of an indoor cycling studio, with a home base and the ability to travel between events.

Is the cycling studio climate controlled?

Yes. The truck has air conditioning, heating and exhaust fans for fresh-air circulation.

What should I bring? Are cycling shoes provided?

Pack water and a towel, plus your own mat for Sculpt or Yoga. Cycling shoe rentals are complimentary; BACE provides the workout equipment.

Are there showers or restrooms?

There are no on-site showers. Restrooms are available in the mall across the parking lot.

How do I join Guided Meditation?

You can join the Zoom link directly from your online account or member app 30 minutes before the scheduled start time. Camera/Microphone are not required for participation..

03 / The answers

Plan your class.

A little planning keeps the experience great for everyone.

How do I book, and when does booking open?

Reserve through the class schedule. Booking becomes available six days before each class.

What is the cancellation policy?

Cancel or reschedule at least 8 hours before a morning class or 4 hours before an evening class. See the full booking terms for additional details.

What happens if I cancel late or miss my class?

For unlimited memberships, a late cancellation or no-show incurs a $15 charge. Class-pack holders forfeit that class credit.

How does the waitlist work?

Joining the waitlist means committing to attend if a place opens. You can be enrolled right up until class starts, so leave the list if you are no longer available. Missing a class after being added counts as a no-show. At the start, unclaimed spaces go to waitlisted athletes who are present.

Can I enter after class starts?

No. Once class begins and the door closes, late entry is not permitted. If delayed, email info@thisisbace.com; BACE has no phone line.

Do I need a membership?

BACE offers both memberships and class packs. Choose the option that suits how often you want to join us. Explore memberships and class packs.

What if I need help finding an option for my budget?

Email info@thisisbace.com to talk through your goals, schedule and budget. The team can help you explore the available options.

04 / The answers

BACE, your place.

Your people. Our studio. A shared experience.

Can I bring BACE to a private or corporate event?

Yes. Our mobile studio can come to corporate wellness events, weddings, bachelor and bachelorette weekends, birthdays, festivals, hotels and brand activations. Explore private events.

What does the event experience include?

BACE brings the studio, workout equipment, music and Hosts. Share what you have in mind so the team can discuss the class format and setup for your group.

How do I inquire about an event?

Start with the private event inquiry or email info@thisisbace.com. Include your preferred date, location, approximate group size and the occasion.

A real community. A real conversation.

Still have
a question?

We would love to help you find your BACE.
Send a note, or take a look at the next class.

info@thisisbace.com