Frequently asked questions
From your first ride to bringing BACE to your people,
here is what you need to know.
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01 / The answers
New here? You are in the right place.
BACE is a boutique fitness community with a studio on wheels. Ride inside our custom-built truck, and join outdoor classes around it. Our home is in Sherman Oaks, and our mobile studio can also travel to events. Get to know BACE.
Absolutely. Come as you are. Our instructors, called Hosts, offer modifications and progressions for different experience levels. In Cycle, you control your resistance. Meet your Hosts.
Find us in the southeast parking lot at Fashion Square Mall, beside Macy’s: 14006 Riverside Drive, Sherman Oaks, CA 91423. See the location and directions.
BACE also hosts Sunday afternoon Cycle pop-ups at Lake Balboa. Check the schedule for availability; the precise meeting location is emailed after booking. Always check the location on your reservation. View the schedule.
Yes. Your first BACE class is $10. Find a time that works for you, explore the class description and take your first step. Find your first class.
02 / The answers
The space, the equipment and what to bring.
Cycle takes place inside the truck. Sculpt, Yoga and Dance use the outdoor space. Guided Meditation is virtual, and BACE 30 varies by scheduled format. Explore the classes.
No. The truck stays parked throughout your class. You get the energy of an indoor cycling studio, with a home base and the ability to travel between events.
Yes. The truck has air conditioning, heating and exhaust fans for fresh-air circulation.
Pack water and a towel, plus your own mat for Sculpt or Yoga. Cycling shoe rentals are complimentary; BACE provides the workout equipment.
There are no on-site showers. Restrooms are available in the mall across the parking lot.
You can join the Zoom link directly from your online account or member app 30 minutes before the scheduled start time. Camera/Microphone are not required for participation..
03 / The answers
A little planning keeps the experience great for everyone.
Reserve through the class schedule. Booking becomes available six days before each class.
Cancel or reschedule at least 8 hours before a morning class or 4 hours before an evening class. See the full booking terms for additional details.
For unlimited memberships, a late cancellation or no-show incurs a $15 charge. Class-pack holders forfeit that class credit.
Joining the waitlist means committing to attend if a place opens. You can be enrolled right up until class starts, so leave the list if you are no longer available. Missing a class after being added counts as a no-show. At the start, unclaimed spaces go to waitlisted athletes who are present.
No. Once class begins and the door closes, late entry is not permitted. If delayed, email info@thisisbace.com; BACE has no phone line.
BACE offers both memberships and class packs. Choose the option that suits how often you want to join us. Explore memberships and class packs.
Email info@thisisbace.com to talk through your goals, schedule and budget. The team can help you explore the available options.
04 / The answers
Your people. Our studio. A shared experience.
Yes. Our mobile studio can come to corporate wellness events, weddings, bachelor and bachelorette weekends, birthdays, festivals, hotels and brand activations. Explore private events.
BACE brings the studio, workout equipment, music and Hosts. Share what you have in mind so the team can discuss the class format and setup for your group.
Start with the private event inquiry or email info@thisisbace.com. Include your preferred date, location, approximate group size and the occasion.
A real community. A real conversation.
We would love to help you find your BACE.
Send a note, or take a look at the next class.